I sat across from customers for a decade. Now I build for them.
For nearly ten years I sat across from doctors, hospital procurement heads, and clinic owners — not just selling, but solving. I learned what a bad product experience costs at the ground level, and what a good one creates: trust, loyalty, and compounding revenue. That instinct — being the bridge between customer reality and product teams — is what pulled me into AI Product Management.
At a leading B2B healthcare marketplace I scaled monthly revenue from ₹5 Lakhs to ₹2.25 Crore — a 45x jump — while leading a 52-member team, channelling structured customer feedback to product and tech, and running GTM for new categories. I was already doing product work; I just didn't have the title.
So I taught myself to ship. Today I design, spec, and build AI products end-to-end — three of them so far — pairing real market exposure with hands-on fluency in LLMs, agents, and modern AI tooling.
